Need help?

FAQ


Blog

Most frequently asked questions

Is it safe to raise funds on 4fund.com?
Is it safe to raise funds on 4fund.com?

How does 4fund.com verify the Organisers and what does the verification consist of?
How does 4fund.com verify the Organisers and what does the verification consist of?

How can I create a corporate account for my organisation?
How can I create a corporate account for my organisation?

How long does verification take?
How long does verification take?

What kind of documents do I need to send during verification?
What kind of documents do I need to send during verification?

What can I do to ensure further data protection?
What can I do to ensure further data protection?

How do I check the credibility of a fundraiser Organiser before I donate?
How do I check the credibility of a fundraiser Organiser before I donate?

Does 4fund.com verify the fundraisers?
Does 4fund.com verify the fundraisers?

How can I manage cookies?
How can I manage cookies?

How can I verify the fundraiser description?
How can I verify the fundraiser description?

When and how can I report a suspicious fundraiser?
When and how can I report a suspicious fundraiser?

What if my authentication code has not arrived?
What if my authentication code has not arrived?

What if the authentication code does not work?
What if the authentication code does not work?

How do I change the email address assigned to my account?
How do I change the email address assigned to my account?

PEP - what does it mean?
PEP - what does it mean?

What should I do if by mistake the PEP declaration has been marked in error?
What should I do if by mistake the PEP declaration has been marked in error?

How do I change the Organiser of a fundraiser?
How do I change the Organiser of a fundraiser?

Do I need to send a scan/photo of my ID during verification?
Do I need to send a scan/photo of my ID during verification?

How can I verify my profile on 4fund.com?
How can I verify my profile on 4fund.com?

How do I use 4fund.com safely?
How do I use 4fund.com safely?

Do I have to pay tax on funds raised on 4fund.com?
Do I have to pay tax on funds raised on 4fund.com?

What is the cost of creating and running a fundraiser on 4fund.com?
What is the cost of creating and running a fundraiser on 4fund.com?

How much is the fee when donating to the fundraiser?
How much is the fee when donating to the fundraiser?

How long does it take to register a donation?
How long does it take to register a donation?

When can I withdraw funds?
When can I withdraw funds?

Will the withdrawal of funds be visible on the fundraiser page?
Will the withdrawal of funds be visible on the fundraiser page?

How long does it take to withdraw funds?
How long does it take to withdraw funds?

Can I donate from abroad?
Can I donate from abroad?

Why can't I withdraw the raised funds?
Why can't I withdraw the raised funds?

How can I cancel my donation?
How can I cancel my donation?

Can I donate using PayPal?
Can I donate using PayPal?

How to donate for the selected fundraiser?
How to donate for the selected fundraiser?

How to return funds to Donators?
How to return funds to Donators?

How to withdraw funds raised at the fundraiser?
How to withdraw funds raised at the fundraiser?

How can I check if my donation has reached the fundraiser?
How can I check if my donation has reached the fundraiser?

Where can I find confirmation of my donation?
Where can I find confirmation of my donation?

How can I donate anonymously?
How can I donate anonymously?

How to get an invoice?
How to get an invoice?

Premium services pricing
Premium services pricing

Can I provide my own bank account number for withdrawals?
Can I provide my own bank account number for withdrawals?

How can I reset my forgotten password?
How can I reset my forgotten password?

Posts for rewards - how does it work?
Posts for rewards - how does it work?

How can I thank my Donators?
How can I thank my Donators?

Which image should I choose as the cover for my fundraiser?
Which image should I choose as the cover for my fundraiser?

What title should I give to my fundraiser?
What title should I give to my fundraiser?

How to create fundraiser?
How to create fundraiser?

How can I disable/delete my fundraiser?
How can I disable/delete my fundraiser?

How to create a private fundraiser?
How to create a private fundraiser?

What is the difference between a promoted fundraiser and a standard fundraiser?
What is the difference between a promoted fundraiser and a standard fundraiser?

How to create your own tracking link - fundraiser website address measuring your impact on its promotion?
How to create your own tracking link - fundraiser website address measuring your impact on its promotion?

Can I extend the fundraiser if I don't raise the required funds within the set time?
Can I extend the fundraiser if I don't raise the required funds within the set time?

How to re-enable my fundraiser?
How to re-enable my fundraiser?

Moneybox on your fundraiser - how does it work?
Moneybox on your fundraiser - how does it work?

How to add rewards to the fundraiser?
How to add rewards to the fundraiser?

Advanced fundraiser features - where to find them?
Advanced fundraiser features - where to find them?

How can I add a location to my fundraiser?
How can I add a location to my fundraiser?

What fundraisers do you share on 4fund.com Facebook/Instagram profile?
What fundraisers do you share on 4fund.com Facebook/Instagram profile?

How to edit basic information about my fundraiser?
How to edit basic information about my fundraiser?

How to add a image to a fundraiser?
How to add a image to a fundraiser?

How to edit a fundraiser description on 4fund.com?
How to edit a fundraiser description on 4fund.com?

How can I add updates to my fundraiser?
How can I add updates to my fundraiser?

How can I edit the donation settings on my fundraiser?
How can I edit the donation settings on my fundraiser?

How can I manage the comments on my fundraiser?
How can I manage the comments on my fundraiser?

How can I increase the amount of my fundraiser?
How can I increase the amount of my fundraiser?

Where can I find the fundraiser ID number?
Where can I find the fundraiser ID number?

What should I put in the description of the fundraiser?
What should I put in the description of the fundraiser?

Where can I find the details of Donators to my fundraiser?
Where can I find the details of Donators to my fundraiser?

Editing fundraiser - How does it work?
Editing fundraiser - How does it work?

What premium services can I purchase to promote my fundraiser?
What premium services can I purchase to promote my fundraiser?

How can I enable premium services?
How can I enable premium services?

What are the advertising opportunities on 4fund.com?
What are the advertising opportunities on 4fund.com?

How can I promote my fundraiser myself?
How can I promote my fundraiser myself?

How can I sign up for the newsletter?
How can I sign up for the newsletter?

How can I share a fundraiser with my friends?
How can I share a fundraiser with my friends?

What is 4fund.com and how does it work?
What is 4fund.com and how does it work?

Who can organise a fundraiser?
Who can organise a fundraiser?

How to turn off notifications?
How to turn off notifications?

What can I raise funds for?
What can I raise funds for?

How to delete a profile on 4fund.com?
How to delete a profile on 4fund.com?

How can you access the open API?
How can you access the open API?

Scanning and payment - QR codes for each fundraiser?
Scanning and payment - QR codes for each fundraiser?

How to enable fundraiser notifications?
How to enable fundraiser notifications?

Document templates
Document templates

Prohibited or restricted fundraising goals
Prohibited or restricted fundraising goals

What is a recurring fundraiser and how does it work?
What is a recurring fundraiser and how does it work?

How can I recognise a recurring fundraiser?
How can I recognise a recurring fundraiser?

What do recurring donates consist of?
What do recurring donates consist of?

What if there are insufficient funds in my account to cover a recurring donations?
What if there are insufficient funds in my account to cover a recurring donations?

How can I cancel my recurring donation?
How can I cancel my recurring donation?

Who is a recurring fundraiser for?
Who is a recurring fundraiser for?

How do I create a recurring fundraiser?
How do I create a recurring fundraiser?

Are you looking for a fundraiser?

No answer to your question above?

Log in to write to us via the contact form.